Churn risk diagnostic
A three-week reading of how people stall, lapse, or cancel in one live app, delivered as a ranked memo.
commissioned work
Diagnostics you can commission
We do not sell a product seat. Each offer below is a piece of work with a start, a sitting or a fieldwork window, and a written hand-over. The flagship is the churn risk diagnostic; the others exist because some teams only need a morning with a cohort table, or a check before the first paying users arrive.
Cohort review sitting
A half-day at the table with one cohort cut, naming which week the leaving actually concentrates.
Quarterly churn watch
A repeating read of the same leaving patterns, to see whether last quarter’s memo still holds.
Retention readiness review
A pre-launch check of cancel language, trial length, and the first-week path before paying users arrive.